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Expectations of public services in the UK are rising – both from the government and from the public themselves. At the same time, the professions providing those services are expected to be more accountable for the care they give. These factors are contributing to a major increase in work stress experienced by those working in the public sector across a whole range of occupational groups. General practitioners and their teams feel this stress very acutely. On one side the professions themselves recognise the need to improve and guarantee standards of care. On the other, the government argues for better access to already stretched primary care services. Doctors are increasingly held to account, through the establishment of health authority performance panels, through visits from the Commission for Health Improvement, and from the watchful eye of the National Clinical Assessment Authority. It’s no wonder they feel stressed. Building on years of work in this field, Usha and Jaya Rout have provided some ways forward for a stretched and stressed profession. After chapters which explain how stress arises at work, and the consequences that stress brings with it, they identify strategies for dealing with stress at both individual and practice level. This book is exceptionally timely, and will provide a way forward for many general practitioners and their teams, and allow them to move out of the vicious spiral that stress often produces.

Medical personnel --- Health services administrators --- Stress management --- Job stress --- Applied psychology. --- Personnel management. --- Psychotherapy and Counseling. --- Human Resource Management. --- Psychotherapy. --- Counseling. --- Corporations --- Employment management --- Human resource management --- Human resources management --- Manpower utilization --- Personnel administration --- Management --- Public administration --- Employees --- Employment practices liability insurance --- Supervision of employees --- Counselling --- Helping behavior --- Psychology, Applied --- Clinical sociology --- Interviewing --- Personal coaching --- Social case work --- Psychagogy --- Therapy (Psychotherapy) --- Mental illness --- Mental health counseling --- Personnel management --- Treatment --- Administrators, Health services --- Health care administrators --- Medical care administrators --- Executives --- Public health personnel --- Management, Stress --- Health --- Health care personnel --- Health care professionals --- Health manpower --- Health personnel --- Health professions --- Health sciences personnel --- Health services personnel --- Healthcare professionals --- Medical manpower --- Professional employees

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Specialties, Surgical --- Diseases --- Public Health --- Disasters --- Disease Attributes --- Environment --- Medicine --- Environment and Public Health --- Pathologic Processes --- Emergencies --- Eye Diseases --- Ophthalmology --- Health Care --- Health Occupations --- Pathological Conditions, Signs and Symptoms --- Disciplines and Occupations --- Symptoms and General Pathology --- Health Professions --- Health Occupation --- Health Profession --- Profession, Health --- Professions, Health --- Occupations --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Ophthalmologic Surgical Procedures --- Eye Disorders --- Eye Disease --- Eye Disorder --- Emergency --- Emergency Treatment --- Pathological Processes --- Processes, Pathologic --- Processes, Pathological --- Medical Specialities --- Medical Specialties --- Medical Specialty --- Specialities, Medical --- Specialties, Medical --- Specialty, Medical --- Medical Speciality --- Speciality, Medical --- Health Workforce --- Environmental Impact --- Environmental Impacts --- Impact, Environmental --- Impacts, Environmental --- Environments --- Environmental Health --- Attribute, Disease --- Attributes, Disease --- Disease Attribute --- Chernobyl Nuclear Accident --- Community Health --- Environment, Preventive Medicine & Public Health --- Environment, Preventive Medicine and Public Health --- Health, Community --- Health, Public --- Preventive Medicine --- Education, Public Health Professional --- Surgical Specialties

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Aeronautics -- Health aspects. --- Travel -- Health aspects. --- Travelers. --- Aeronautics --- Travel --- Travelers --- Environmental Pollutants --- Environmental Exposure --- Health Occupations --- Environment --- Aviation --- Air Pollution --- Public Health Practice --- Environmental Pollution --- Public Health --- Disciplines and Occupations --- Environment and Public Health --- Transportation --- Toxic Actions --- Environmental Monitoring --- Air Pollutants --- Aircraft --- Environment, Controlled --- Air Pollution, Indoor --- Environmental Health --- Chemical Actions and Uses --- Technology, Industry, and Agriculture --- Health Care --- Technology, Industry, Agriculture --- Chemicals and Drugs --- Medicine --- Health & Biological Sciences --- Transportation Medicine & Physiology --- Health aspects --- Environment, Preventive Medicine & Public Health --- Environment, Preventive Medicine and Public Health --- Health, Public --- Pollution, Environmental --- Soil Pollution --- Pollution, Soil --- Health Practice, Public --- Health Practices, Public --- Practice, Public Health --- Practices, Public Health --- Public Health Practices --- Air Pollutions --- Pollution, Air --- Pollutions, Air --- Air Traffic Control --- Parachuting --- Control, Air Traffic --- Traffic Control, Air --- Environmental Impact --- Environmental Impacts --- Impact, Environmental --- Impacts, Environmental --- Environments --- Health Professions --- Health Occupation --- Health Profession --- Occupation, Health --- Occupations, Health --- Profession, Health --- Professions, Health --- Exposure, Environmental --- Environmental Exposures --- Exposures, Environmental --- Pollutants, Environmental --- Travellers --- Voyagers --- Wayfarers --- Travel and health --- Travel hygiene --- Travel medicine --- Aerostation --- Air navigation --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Environmental Health Science --- Health, Environmental --- Environmental Health Sciences --- Environmental Healths --- Health Science, Environmental --- Health Sciences, Environmental --- Healths, Environmental --- Science, Environmental Health --- Sciences, Environmental Health --- Air Quality, Indoor --- Indoor Air Pollution --- Indoor Air Quality --- Pollution, Indoor Air --- Controlled Environment --- Clean Rooms --- Laminar Air-Flow Areas --- Area, Laminar Air-Flow --- Clean Room --- Controlled Environments --- Environments, Controlled --- Laminar Air Flow Areas --- Laminar Air-Flow Area --- Room, Clean --- Airplanes --- Ejection Seats --- Helicopters --- Airplane --- Ejection Seat --- Helicopter --- Seat, Ejection --- Seats, Ejection --- Air Pollutants, Environmental --- Environmental Air Pollutants --- Environmental Pollutants, Air --- Air Environmental Pollutants --- Pollutants, Air --- Pollutants, Air Environmental --- Pollutants, Environmental Air --- Bio-Monitoring --- Biologic Monitoring --- Biomonitoring --- Environmental Surveillance --- Monitoring, Biological --- Biological Monitoring --- Monitoring, Environmental --- Bio Monitoring --- Monitoring, Biologic --- Surveillance, Environmental --- Environmental Pollutants, Noxae, and Pesticides --- Actions, Toxic --- Commuting --- Hygienic aspects --- Health and hygiene --- Community Health --- Health, Community --- Preventive Medicine --- Education, Public Health Professional --- Air Quality --- Occupations --- Sentinel Species --- Radiation Exposure --- Persons --- Voyages and travels --- Communication and traffic --- Aerodynamics --- Airships --- Astronautics --- Balloons --- Flight --- Flying-machines --- Ecology --- Incubators --- Environmental Restoration and Remediation --- Ecological Parameter Monitoring --- Health aspects.

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Third World: economic development problems --- Bolivia --- Poverty --- Nutrition --- Public health --- Malnutrition --- Environment and Public Health --- Medicine --- Socioeconomic Factors --- Nutrition Disorders --- Social Problems --- Health --- Sociology --- Nutritional and Metabolic Diseases --- Health Occupations --- Population Characteristics --- Health Care --- Disciplines and Occupations --- Social Sciences --- Diseases --- Anthropology, Education, Sociology and Social Phenomena --- Public Health --- Child Nutrition Disorders --- Health & Biological Sciences --- Social Medicine --- Community Health --- Environment, Preventive Medicine & Public Health --- Environment, Preventive Medicine and Public Health --- Health, Community --- Health, Public --- Preventive Medicine --- Education, Public Health Professional --- Science, Social --- Sciences, Social --- Social Science --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Population Heterogeneity --- Population Statistics --- Characteristic, Population --- Characteristics, Population --- Heterogeneity, Population --- Population Characteristic --- Statistics, Population --- Health Professions --- Health Occupation --- Health Profession --- Profession, Health --- Professions, Health --- Occupations --- Nutritional Physiological Phenomena --- General Social Development and Population --- Labor Exploitation --- Social Exploitation --- Exploitation, Labor --- Exploitation, Social --- Exploitations, Labor --- Problem, Social --- Problems, Social --- Social Problem --- Nutritional Disorders --- Nutrition Disorder --- Nutritional Disorder --- Factors, Socioeconomic --- High-Income Population --- Inequalities --- Land Tenure --- Standard of Living --- Factor, Socioeconomic --- High Income Population --- High-Income Populations --- Inequality --- Living Standard --- Living Standards --- Population, High-Income --- Populations, High-Income --- Socioeconomic Factor --- Tenure, Land --- Economics --- Medical Specialities --- Medical Specialties --- Medical Specialty --- Specialities, Medical --- Specialties, Medical --- Specialty, Medical --- Medical Speciality --- Speciality, Medical --- Health Workforce --- Nutrition disorders --- Starvation --- Alimentation --- Food --- Physiology --- Diet --- Dietetics --- Digestion --- Food habits --- Child Overnutrition --- Malnutrition in Children --- Malnutrition, Child --- Child Malnutrition --- Nutrition Disorders, Child --- Child Nutrition Disorder --- Nutrition Disorder, Child --- Overnutrition, Child --- Infant Nutrition Disorders --- Absolute Poverty --- Extreme Poverty --- Indigents --- Low Income Population --- Indigency --- Low-Income Population --- Indigent --- Low Income Populations --- Low-Income Populations --- Population, Low Income --- Population, Low-Income --- Populations, Low Income --- Populations, Low-Income --- Poverty, Absolute --- Poverty, Extreme --- Working Poor --- Health aspects --- Social Inequalities --- Social Inequality --- Inequalities, Social --- Inequality, Social --- Vocations --- Occupation --- Vocation --- Occupational Groups --- Federal Poverty Threshold --- Poverty Threshold, Federal --- Poverty Thresholds, Federal --- Thresholds, Federal Poverty --- Federal Poverty Level --- Federal Poverty Levels --- Level, Federal Poverty --- Poverty Level, Federal --- Economic and Social Factors --- Social and Economic Factors --- Socioeconomic Characteristics --- Characteristic, Socioeconomic --- Socioeconomic Characteristic